Save Home Membership provides preventive home maintenance services through scheduled membership plans. Services vary by plan and may include air filter replacement, standard light bulb replacement, smoke detector checks, visual leak inspections, sealant touch-ups, door/window seal checks, garage door lubrication, seasonal checkups, and other minor maintenance tasks.
Save Home Membership is not an insurance company, home warranty company, or emergency repair provider. Membership services do not include insurance coverage, warranty coverage, claims handling, deductibles, or guaranteed repairs.
Membership services are limited to the tasks included in the selected plan. Major repairs, remodeling, emergency repairs, licensed trade work, permit-required work, electrical repairs, plumbing repairs, HVAC repairs, roof repairs, appliance repairs, mold remediation, pest control, structural work, code violations, and concealed damage are not included unless separately agreed in writing.
Certain services may require licensed professionals. If Save Home Membership identifies an issue that appears to require licensed electrical, plumbing, HVAC, roofing, mold remediation, or other specialized work, the customer may be referred to a licensed provider or offered a separate estimate where available.
Standard materials may be included depending on the membership plan. Specialty materials, unusual sizes, premium products, large quantities, and customer-selected materials may require additional charges.
Membership visits are scheduled based on the selected plan, service area, route availability, and customer access. Missed appointments, denied access, or rescheduling may affect service timing.
Memberships are billed monthly using automatic payment. Additional services approved by the customer are billed separately.
Cancellation terms may vary by membership plan. Customers should review their membership agreement for minimum terms, cancellation notice requirements, and any applicable fees.
Customers are responsible for providing safe and reasonable access to service areas. Save Home Membership may refuse or reschedule service if conditions are unsafe, inaccessible, or outside the agreed scope.
Save Home Membership may document service visits using technician notes, photos, videos, and work order activity records. These records are intended to show completed work, support quality control, improve customer transparency, and help protect the customer, property, and service team.
Live service monitoring or camera session links should only be used when the customer or authorized property representative has approved monitoring and the worker has been notified. Live monitoring is not a substitute for emergency response, home security, insurance, or property supervision.
Customers may review work order media and leave comments through the Member Portal when these features are active. Any request to use customer property media for marketing requires separate permission.
Save Home Membership is not responsible for pre-existing damage, hidden damage, defective systems, improper installations, code violations, concealed leaks, mold, structural issues, or conditions not caused by Save Home Membership.
Any recommendations provided after a maintenance visit are based on visible conditions at the time of service and are not a full home inspection, code inspection, engineering report, insurance inspection, or warranty evaluation.
